Willow Lane Cabinetry in Hopewell Junction, NY Open now

Reviews about Willow Lane Cabinetry

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  April 03, 2020, by Samantha "Roll"
  I don’t write a lot of reviews, but this one is worth writing. DO NOT PURCHASE FROM THIS COMPANY. Working with this Cabinet Company has been an absolute disaster. First, the delivery was horrible; we had to take the day off work to unload all the cabinets because the delivery they choose will not bring them up your driveway. Then, you have to spend hours taking photos and noting all the damage. After that, we had to file a claim on the damaged cabinets but then they tell us the manufacture doesn't have parts to make the cabinets and they can't start the replacement order for another month. Another month? We have a contractor doing work on our kitchen and this pushed our entire project out even longer! How does a cabinet company not have the parts they need to make cabinets? This is what their entire business is! Then, the next communication we receive is that they can ship part of the order, so we agree to that. But then we don’t hear back for a few weeks and they later inform us there was a miscommunication and the manufacture didn’t ship a partial order of the parts and they’ll work on that, but still no update on the cabinets with the missing part. Now, it’s been a month since we received the damaged cabinets and there is still no resolution and now we have to take legal matters. Bad company.